Replies are reviewed within 24 to 48 hours.
Account deletion is available inside the app under Settings.
Support
Support for artists, providers, and customers.
Reach the team for account help, Music Room issues, studio bookings, beats, event tickets, and messages.
Account help
Login issues, verification codes, password resets, profile access, and general account problems.
Music Room
Credits, posting rules, uploads, playback, views, visibility questions, and issues around music promotion in the feed.
Studios and bookings
Studio services, provider messaging, booking flow, availability questions, cancellations, and booking-related support.
Beats and events
Beat purchases, downloads, event tickets, entry issues, and related transaction support.
Account deletion
Users can request account removal from the in-app Settings screen and contact support for follow-up questions.
Quick answers
Common questions across the app.
How fast do you respond?
Support requests are reviewed within 24 to 48 hours.
Can I get help with a booking or purchase issue?
Yes. Include the booking, event, beat, or purchase details in your message so the team can trace it quickly.
Can users message a studio before booking?
Yes. Users can message a studio before booking, and support can help if that conversation or booking flow becomes unclear.
Is support only for artists?
No. Artists, studio providers, producers, event hosts, and customers can all use the same support path for product issues and account help.