Responses are reviewed within 24 to 48 hours.
Support
Help for providers and customers across music, studios, beats, and events.
Contact the team whether you are promoting music in Music Room, running a studio, selling beats, hosting an event, or using the app as a customer.
Accounts and access
Sign-in issues, password resets, verification questions, profile access, and general account problems.
Music Room and uploads
Credit rules, posting, playback, uploads, visibility questions, and issues around music promotion inside the feed.
Bookings, beats, and events
Studio services, provider messaging, bookings, tickets, beat purchases, downloads, cancellations, and related transaction support.
Quick answers
Common questions across both sides of the app.
How fast do you respond?
Support requests are reviewed within 24 to 48 hours.
Can I get help with a booking or purchase issue?
Yes. Include the booking, event, beat, or purchase details in your message so the team can trace it quickly.
Can users message a studio before booking?
Yes. Users can message a studio before booking, and support can help if that conversation or booking flow becomes unclear.
Is support only for artists?
No. Artists, studio providers, producers, event hosts, and customers can all use the same support path for product issues and account help.